Q. How do I purchase my order on the site?

To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.

  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed to your payment for the products.

  3. You will arrive at a log in page where you need to log into your account using your Username and Password. If you don't have an account created yet, you need to register an account before you can proceed with your payment.

  4. You will need to confirm your shipping address on the “Shipping Address” page and click “next” button.

  5. From here, you need to select your shipping method, and click “next” button.

  6. Next you'll need to choose your payment method, then click “next” button.

  7. After completing the above steps, you need to reconfirm your billing details and agree on the terms and conditions.

  8. Click “Confirm Order” to complete the order.

Q. What are the payment methods available?

www.walkabout.my offers various kind of Payment Methods as shown below :-

  1. via ATM cash or cheque bank-in

  2. via Visa or Mastercard / American Express / Paypal Funds

  3. via Internet Banking


Q. How to change my account personal information and shipping address?

Log into your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.


Q. I forgot the Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill in your email that were used to register for your account in the box.

  2. Click Submit.

  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.


Q. Can I cancel an existing order that was made?

Yes, only if the order is still on pending status.

Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.

Orders that are in shipping or shipped cannot be canceled.


Q. What is the product's transaction currency?

All products transaction currency will be done in Malaysian Ringgit.


Q. How long does the delivery usually takes?

Delivery usually will takes about 5 to 7 working days.


Q. I still have doubts!

Sorry that we are unable to clear your doubts in the F.A.Q. page. Kindly send us an email at [email protected] for us to assist you further.